Organize the information it uses
We review your help pages and business information so an assistant has relevant material to use when answering questions.
Use AI to reduce repetitive work in your business.
We help you choose and set up AI tools for specific jobs, such as answering routine website questions or drafting support replies. We start with the task, then test whether the tool saves your team time.
Example: drafting a support reply Who does it
01 Read the customer's question AI tool
02 Find the relevant help article AI tool
03 Prepare a draft reply AI tool
04 Check and send the reply Your team
EXAMPLE SETUP
Draft answers from your help articles, with a person checking before sending.
AI Tool Setup
Illustrative example
Review the task you want to simplify
Set up a website assistant or team tool
Test with your team's examples
£1,100 starting project price
WHAT WE CAN HELP WITH
Get help with routine customer questions and office tasks.
A project can focus on one job. We'll discuss what the tool needs to do, what information it can use, and when a person should take over.
Check answers about your business
We test questions about services, opening hours, or policies and use incorrect answers to identify gaps in the setup.
Add a website assistant
An assistant can help visitors find information in your website content. We agree on its scope and how visitors can reach your team.
Help with repetitive office tasks
We can connect AI tools to jobs such as drafting replies or summarizing reports, with review steps suited to the task.
Review tools you already use
We look at what takes time, what your existing tools can do, and whether a simpler setup would be enough.
Test and maintain the setup
We test realistic questions and tasks before handover. Ongoing checks and maintenance can be included in a separate support agreement.
01 Do we need to know how AI works?
No. Describe the job you want help with and the tools you currently use. We'll explain the options, costs, and tradeoffs so you can decide whether to proceed.
02 How is this different from AI search / GEO?
GEO checks how external tools such as ChatGPT describe your business. This service focuses on tools you use or add to your own website, such as a customer assistant or help drafting reports.
03 Can you add an AI assistant to our website?
Yes. We can build an assistant that uses approved website or help content. We'll agree on what it should answer, when it should refer someone to your team, and any ongoing software costs.
04 What happens if it gives a wrong answer?
AI can make mistakes. We test common questions and failure cases, define when a person needs to review the output, and plan a way for customers to reach your team.
05 What does the starting price include?
Projects start at £1,100. Your quote defines the task, setup, testing, and handover. Software subscriptions, usage charges, and ongoing maintenance are listed separately where needed.
06 What will you need to access?
That depends on the task. We agree on which content and accounts are needed before connecting anything, including what information is sent to the AI service. For the free review, a description of the task is enough.
Tell us which task takes up too much time.
Describe the job, how your team handles it now, and the tools you use. We'll reply with an initial recommendation on whether AI could help and what to try first.
An initial review by email. Paid work is quoted separately.